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Refund Policy

Updated

When You Can Get a Refund

We understand that sometimes things don't go as planned. Here are the situations where you can request a refund:

  • It's the Law: If consumer protection laws in your area require us to provide a refund, we absolutely will.
  • We Didn't Deliver: If we completely fail to provide the service and you can't use it as intended, you're entitled to a refund.
  • Billing Errors: If we accidentally overcharge you or bill you twice due to a technical glitch, we'll happily refund the extra amount.
  • Unused Service: If you haven't used any of your credits or otherwise gone against the refund policy

We want you to be happy with your Eromantic AI experience. If you encounter any of these situations, please contact our support team, and we'll gladly assist you with your refund request.